When we talk about Apple is the most advanced technology giant considering over billions which tries to keep tight reins on its iOS-related products and obviously on applications submitted to its iTunes App Store, managing with over 500.000 strong app library, sometimes let the odd apps slip through can cause issues for customers. Apple keeping that in mind created a new content dispute tool for the App Store which encourages third-party developers to work seamlessly without any problem amongst themselves. Details surfaced check them after the jump!
After Apple on its site has revamped several forms and tools that developers or content producers can use to submit copyright claims for their apps or content. While the form of submit disputes based on apps is a brand new iteration, that has been pointed out by an iOS developer on Twitter.com/Brad_Larson.
This newly launched iTunes conent infringement app and of course a copyright claims tool is now set up especially for claims related to apps. The new tool allows developers who feel that their app has been infringed upon to file a complaint with their contact information and a description of the infringement. Apple will then connect the claimant and the developer of the allegedly infringing app in the hopes that they can come to a solution together.
Either or if the a solution cannot be reached, the app developers can directly contact the App Store legal team to request further action. Then the Apple’s strict App Store guidelines attempt to prevent apps that copy one another from becoming available, but this tool will allow developers to resolve situations that aren’t clear enough by the rules or the applications that manage to slip through the cracks or patches.
Apple has been criticised for being a little too slow dealing with customer complaints about buggy and ripoff applications within their iTunes App Store in the past. In response to this the Cupertino company has now launched a new online tool to help streamline the process of weeding out offending and low quality apps, which might be trying to dupe iTunes App Store customers.
This is what Apple explains about the iTunes content infringement tool:
“If you believe that an application available in the App Store violates your intellectual property rights, you can use this form to submit a claim to the App Store Legal Team. If you are looking for the form to submit a claim for any other type of content available on the iTunes Store, please visit here.
Apps on the App Store are made available by third party providers. Once you have identified the app and described the alleged infringement on the following pages, we will respond via email with a reference number and will put you in direct contact with the provider of the disputed app. Any further contact with the App Store Legal team should be made via email and should include the reference number in the subject line.”
Apple has also apparently updated the standard iTunes copyright infringement electronic submission process, which now provides much more clarity and detail. This is the tool that it provides for all other types of content that aren’t apps, like movies and music.
The new Apple’s content dispute process is live now on the official website, and available to use it by all the developers of third-party apps.